Privacy Policy
Last updated: June 2025 | colorkraft.pk
At ColorKraft, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or place an order.
1. Information We Collect
When you place an order or contact us, we may collect:
• Full name
• Delivery address
• Phone number
• Email address
• Payment details (processed securely; not stored by ColorKraft)
• Order history and product preferences
• Custom design files or photos shared for personalized orders
2. How We Use Your Information
We use your information to:
• Process and fulfil your orders
• Communicate order updates, tracking, and receipts
• Respond to customer inquiries and provide support
• Send promotional offers (only with your consent)
• Improve our products and services
• Produce custom, personalized products as requested
3. Information Sharing
ColorKraft does not sell, rent, or trade your personal information. We share data only with:
• Courier/logistics partners — solely to fulfil your delivery
• Payment processors — to complete your transaction securely
• Design/print production teams — for custom order fulfillment
• Legal authorities — if required by law
4. Custom Order Files & Photos
When you share photos, logos, or design files for personalized products (e.g. photo albums, corporate branding, wedding stationery), these files are used solely for the purpose of producing your order. They are not shared with third parties or used for any other purpose. Files may be retained for a short period to allow for reprints or corrections, then securely deleted.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of internet transmission is 100% secure. Please contact us immediately if you suspect any unauthorized use of your information.
6. Cookies & Online Tracking
Our website may use cookies to improve user experience and analyze traffic. You can disable cookies through your browser settings, though this may affect certain website features.
7. Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time
To exercise these rights, contact us at social@colorkraft.pk.
8. Data Retention
We retain your data for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements.
9. Changes to This Policy
ColorKraft may update this Privacy Policy at any time. Changes will be published on our platform. Continued use of our services after changes are published constitutes your acceptance of the revised policy.
10. Contact Us
• Email: social@colorkraft.pk
• Phone: 0316-8221443
• Website: colorkraft.pk
